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Categories 9 CGI Scripts 34 Databases 28 Dedicated Servers 1 DNS 15 Domains 5 eCommerce 79 eMails 27 FTP 1 General Issues 1 MX Records 1 Nameservers 28 Other 104 Scripting 254 Web Hosting Control Panel 9 Web Resources 8 Web Stats & Logs 11 Web Tools 8 Website Help and Diagnostics 4 Windows Hosting Categories CGI Scripts (9) Databases (34) Dedicated Servers (28) DNS (1) Domains (15) eCommerce (5) eMails (79) FTP (27) General Issues (1) MX Records (1) Nameservers (1) Other (28) Scripting (104) Web Hosting Control Panel (254) Web Resources (9) Web Stats & Logs (8) Web Tools (11) Website Help and Diagnostics (8) Windows Hosting (4) Articles [EML3.01] Is there a size limit for email sent to my account? There is no size limit for attachments or emails sent to your mailbox. However, by default,... [EML3.02] What is a POP or POP3 box? POP (or POP3) is an early email protocol used to access mailboxes. It's very simple and remains... [EML3.03] What is SMTP? SMTP stands for Simple Mail Transfer Protocol, a protocol for sending email messages between... [EML3.04] What is an autoresponder? This feature allows an email address on your account to automatically respond with a specific... [EML3.05] How can I see email addresses on my email distribution list? To view, add, amend or remove email addresses from your distribution lists simply log into your... [EML3.06] Print Now Can I use my own SMTP server? Yes, just ask your SMTP server provider for connection details. Some ISPs may only allow you to... [EML3.07] What does the MX record do? An MX record sets the mail server for a given domain name, directing all email to the correct... [EML3.08] How do I handle SPAM/UCE/UBE? [EML3.09] How do I setup an email box (pop3)? How do I setup an email box (pop3)?All your email settings can be controlled through your Hosting... [EML3.10] WebMail - Compose/Send Email WebMail - Compose/Send EmailTo send email via Webmail:-Log in to your account.Click New > New... [EML3.11] WebMail - Calendar Webmail's calendar allows you to schedule tasks and organise your time.To create a new task, drag... [EML3.12] WebMail - Modifying Settings Use the "Settings" panel to modify the preferences of your email account. Tailor the email... [EML3.13] WebMail - Address Book Use the address book to store your friends, contacts or important addresses. You can reference... [EML3.14] Do you have an SMTP (outgoing mail) server I can use? Yes, our outgoing mail server is called:mail.'yourdomain.com'To use it you'll also need to tell... [EML3.15] How do the email forwarding and mailboxes options interact? If you have an individual forwarding and a mailbox for the same address they will both work as... [EML3.16] Email Sending Limits Below are the usage details for the various methods of using our systems to send email:-Webmail:... [EML3.17] How can I add SPF records to my domain name? There is a generator on the http://www.openspf.org/ website which will create SPF records for... [EML3.18] How can I change my mailbox password? You can change your mailbox password either in your control panel or by clicking the "Change... [EML3.19] What is the difference between POP3 and IMAP4 mail? All major email clients allow mailboxes to be accessed via either POP3 or IMAP4.These are two... [EML3.20] Why have we seen an increase in the amount of spam / junk email we're getting? Why have we seen an increase in the amount of spam / junk email we're getting?Spam volumes can... [EML3.21] How Do I set up a mailbox in Thunderbird? 1) Go to the 'Tools' menu, and click 'Account Settings'.2) Under 'Account Actions' select 'Add... [EML3.22] Support Database Print Now Why are whitelisted email addresses appearing as spam? If you have setup your spam settings to change the subject of emails detected as spam to be:***... [EML3.23] How do I setup Mac Mail to access my mailbox? To setup a mail box using IMAP within Mac Mail on OSX please follow the instructions below. Note... [EML3.24] How do I set up POP3/IMAP email on an iPhone or iPad? You can setup your iPhone or iPad to receive mail from one of your mailboxes as follows:Go to... [EML3.25] How to sync your Sent, Draft and Deleted items IMAP folders on your iPhone or iPad This article only applies for mailboxes setup as IMAP mailboxes on your iPhone or iPad. If you... [EML3.26] Support Database Print Now Unable to send email from iPhone or iPad If you find you are unable to send email from your iPhone or iPad, it may be because your... [EML3.27] "Secure Connection Failed" error when sending email from iPhone or iPad If you get the below error message when trying to send email from your iPhone or iPad:Secure... [EML3.28] Calendar Sync/CalDAV support on iPhone or iPad At this time, Calendar Sync/CalDAV support is not offered with our webmail service so it's not... [EML3.29] Setting up Websync with Outlook To setup Websync with Outlook, you must first of all download the Websync Plugin which you can... [EML3.30] What is my mailbox size? Standard mailboxes have a capacity of 400Mb - this applies to mailboxes when accessed by POP3,... [EML3.31] Is there a limit on attachement sizes when sending via Webmail? Yes, attachments sent via Webmail are limited to 2Mb - if you wish to send larger attachments,... [EML3.32] Does Hosted Exchange support shared folders? At present, this feature is not available. Support My Support Tickets Announcements Knowledgebase Downloads Network Status Open Ticket × Close Title Loading...
