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Categories 9 CGI Scripts 34 Databases 28 Dedicated Servers 1 DNS 15 Domains 5 eCommerce 79 eMails 27 FTP 1 General Issues 1 MX Records 1 Nameservers 28 Other 104 Scripting 254 Web Hosting Control Panel 9 Web Resources 8 Web Stats & Logs 11 Web Tools 8 Website Help and Diagnostics 4 Windows Hosting Categories CGI Scripts (9) Databases (34) Dedicated Servers (28) DNS (1) Domains (15) eCommerce (5) eMails (79) FTP (27) General Issues (1) MX Records (1) Nameservers (1) Other (28) Scripting (104) Web Hosting Control Panel (254) Web Resources (9) Web Stats & Logs (8) Web Tools (11) Website Help and Diagnostics (8) Windows Hosting (4) Articles [WHP1.01] My CGI/ASP/PHP script is giving an error when trying to write to a file This applies to Linux hosting accounts only.This is almost certainly down to incorrect... [WHP1.02] A custom filetype isn't being recognised, how can I make sure it is? You can force this through using a '.htaccess' file. Remember that the directives inside an... [WHP1.03] My CGI/Perl scripts are failing with error 500 (Internal Server Error) These errors are nearly always related to a coding error within the script, or bad variables... [WHP1.04] I can't see the images on my website. Why? There are several possible reasons why your images are not showing up on your pages as... [WHP1.05] The images on my website have been corrupted, what went wrong? This can occur if you are uploading your images using FTP, using the Binary setting rather than... [WHP1.06] I made some changes to my site, but when I view it still has the old pages, why is that? It is likely that you are pulling up a cached (a stored) version of your page. To fix this... [WHP1.07] Why do I get a red (x) where my images are supposed to appear? I made some changes to my site, but when I view it still has the oCheck to make sure the names of... [WHP1.08] Why is my secure site not showing the padlock in the browser? The main reason for this is the use of a http:// link to a graphic or script inside the site... [WHP1.09] I can't get SMTP working with my Actinic install. Why? Versions prior to v7 do not support authenticated SMTP. To obtain a free fix for this, go to... [WHP1.10] Why does my script produce a 'file permissions error'? CGI scripts need certain file permissions to be set if they are to work properly. In general CGI... [WHP1.11] Why does my PHP script fail with 'Fatal error: Allowed memory size of 8388608 bytes exhausted'? Support DatabasePrint NowWhy does my PHP script fail with 'Fatal error: Allowed memory size of... [WHP1.12] Why aren't my AWStats or Webalizer stats pages updating / working? The stats are automatically updated when you visit the correct URL. That is, the URL must not... [WHP1.13] CGI scripts fail with 'exec format error' A CGI script must begin with a valid 'interpreter line' also called 'shebang'. That must be the... [WHP1.14] Accesses to all files result in '500 Internal Server Error' messages 500 Internal Server Error messages on every page are typically an indication of a misconfigured... [WHP1.15] File Manager session expiry errors In order to keep your files secure against various threats, File Manager requires that your... [WHP1.16] Possible issues with OSCommerce and MySQL5 We have been made aware that some customers may have issues with their OSCommerce installations... [WHP1.17] Scripts on my old server ran under permission 777 but I have so many files to alter. Is there an easy way of doing this? We do not allow scripts to run under 777 for reasons of security. Executable scripts should run... [WHP1.18] Why is my scheduled task (CRON job) not running? If the scheduled task did not run check the following before contacting support.1) The file... [WHP1.19] I've uploaded a compiled CGI program why does it not run? This applies to Linux hosting accounts only.If the program is a CGI binary written in a language... [WHP1.20] My script states that the MAX_JOIN_SIZE setting in MySQL set to low. How do I increase it? MySQL will refuse to execute select statements that process a very large number of rows. You... [WHP1.21] My script needs a higher memory allocation, how do I increase it? You can create your own php.ini file inside whatever sub-directory your script is in. There's a... [WHP1.22] I have a script I got elsewhere which doesn't work. Can you help me? We can only provide support for scripts and software that we have written, or that we are the... [WHP1.23] I've created a cgi-bin inside my public_html folder, placed my script into it and yet it can't be found. Why? The 'cgi-bin' is a protected folder name and will always point to the cgi-bin in the root of the... [WHP1.24] Why am I getting a 550 error when trying to create folders in file manager? This suggests a permissions problem related to the creation of the account. You should contact... [WHP1.25] I've uploaded files to File manager but cannot see them, they were recently visible. What's happened? File manager has a 5mb memory limit which restricts the number of files that can be displayed if... [WHP1.26] How to configure Mambo to handle 404 errors for search engine optimisation such as Google site maps? Sites that have been developed with the involvement of Mambo may encounter problems when... [WHP1.27] Why does Locked Area keep asking me for my username/password? This usually happens when you try to install Locked Area to a folder called "members".Locked Area... [WHP1.28] s Coppermine protected from the sql insertion exploit? Upgrade Coppermine to v1.4.18 Addendum - Our one-click installer is now version 1.4.26 so fresh... Support My Support Tickets Announcements Knowledgebase Downloads Network Status Open Ticket × Close Title Loading...
