Toggle navigation Home Store Browse All ----- Webhosting Domains Quotation (Webdesign Services) eMail Hosting SEO- Search Engine Optimisation GRAPHIC DESIGN Dedicated/ VPS Webhosting BULKSMS Mobi Applications Website Maintenance Register a New Domain Transfer Domains to Us Announcements Knowledgebase Network Status Affiliates Contact Us Account Login Register ----- Forgot Password? Categories 9 CGI Scripts 34 Databases 28 Dedicated Servers 1 DNS 15 Domains 5 eCommerce 79 eMails 27 FTP 1 General Issues 1 MX Records 1 Nameservers 28 Other 104 Scripting 254 Web Hosting Control Panel 9 Web Resources 8 Web Stats & Logs 11 Web Tools 8 Website Help and Diagnostics 4 Windows Hosting Categories CGI Scripts (9) Databases (34) Dedicated Servers (28) DNS (1) Domains (15) eCommerce (5) eMails (79) FTP (27) General Issues (1) MX Records (1) Nameservers (1) Other (28) Scripting (104) Web Hosting Control Panel (254) Web Resources (9) Web Stats & Logs (8) Web Tools (11) Website Help and Diagnostics (8) Windows Hosting (4) [EML2.22] I use Freeserve/Wanadoo as my ISP and I'm having issues sending email. Why is that? At the time of writing (note they may change this) Freeserve/Wanadoo use a transparent SMTP proxy on their network. As such, although you can still use mail.yourdomain.dom as the SMTP relay, you will not need to authenticate your SMTP. Simply un-check that option in your email client. Please note that wherever possible, we recommend you use your ISP'sSMTP server as doing so speeds up the delivery of messages. Was this answer helpful? Yes No Print this Article Also Read [EML4.24] Why have we seen an increase in the amount of spam / junk email we're getting? Spam volumes can change from day to day by quite a large amount. If you're suddenly seeing an... [EML4.26] WebMail - Calendar Webmail's calendar allows you to schedule tasks and organise your time. To create a new task,... [EML2.06] I cant send email, but I can receive it. There is a possibility that your ISP is blocking port 25. Providers like AOL block this to... [EML2.13] The amount of Spam I am getting has suddenly increased (with Junk Mail filters enabled), why is that? The principal reasons for suddenly getting more spam despite the Junk Mail Filter being active... [EML3.10] What is my email username and password? The details required to access a mailbox from software on your computer are as follows. The... Support My Support Tickets Announcements Knowledgebase Downloads Network Status Open Ticket × Close Title Loading...