Toggle navigation Home Store Browse All ----- Webhosting Domains Quotation (Webdesign Services) eMail Hosting SEO- Search Engine Optimisation GRAPHIC DESIGN Dedicated/ VPS Webhosting BULKSMS Mobi Applications Website Maintenance Register a New Domain Transfer Domains to Us Announcements Knowledgebase Network Status Affiliates Contact Us Account Login Register ----- Forgot Password? Categories 9 CGI Scripts 34 Databases 28 Dedicated Servers 1 DNS 15 Domains 5 eCommerce 79 eMails 27 FTP 1 General Issues 1 MX Records 1 Nameservers 28 Other 104 Scripting 254 Web Hosting Control Panel 9 Web Resources 8 Web Stats & Logs 11 Web Tools 8 Website Help and Diagnostics 4 Windows Hosting Categories CGI Scripts (9) Databases (34) Dedicated Servers (28) DNS (1) Domains (15) eCommerce (5) eMails (79) FTP (27) General Issues (1) MX Records (1) Nameservers (1) Other (28) Scripting (104) Web Hosting Control Panel (254) Web Resources (9) Web Stats & Logs (8) Web Tools (11) Website Help and Diagnostics (8) Windows Hosting (4) [EML2.22] I use Freeserve/Wanadoo as my ISP and I'm having issues sending email. Why is that? At the time of writing (note they may change this) Freeserve/Wanadoo use a transparent SMTP proxy on their network. As such, although you can still use mail.yourdomain.dom as the SMTP relay, you will not need to authenticate your SMTP. Simply un-check that option in your email client. Please note that wherever possible, we recommend you use your ISP'sSMTP server as doing so speeds up the delivery of messages. Was this answer helpful? Yes No Print this Article Also Read [EML2.16] Why can't I connect to your mail server? I use Orange, ZOL, MWEB, AOL or BT as my ISP. [EML4.27] How do I handle SPAM/UCE/UBE? Junk mail filters use special technology to strip out junk mail before you receive it. This... [EML3.06] How do I setup email forwarding? All your email settings can be controlled through your eXtend Control Panel. Simply log into your... [EML4.11] Can I use my own SMTP server? Yes, just ask your SMTP server provider for connection details. Some ISPs may only allow you to... [EML2.05] I cant receive email right now because it says the mailbox is lock or : youre checking mail too frequentlyed? Because of the way POP3 works, it's impossible to be logged in to the same mailbox with two... Support My Support Tickets Announcements Knowledgebase Downloads Network Status Open Ticket × Close Title Loading...