Articles

 [FTP1.01] New "FTP Lock" Security Measure

Over the last year, there has been a substantial increase in the number of sites on the...

 [FTP1.02] Gumblar or Troj/JSRedir-R FTP Virus

Known as Gumblar by ScanSafe and Troj/JSRedir-R by Sophos, this computer virus first...

 [FTP2.01] I've uploaded my site on my hosting account but cannot see it?

As a first step, check the following points:- Is your domain on the correct name servers? To...

 [FTP2.02] Why can't I upload large files with FTP?

There are several possible reasons why your images are not showing up on your pages as expected:...

 [FTP2.02] Why can't I upload large files with FTP?

FTP uploads are limited to 200MB per file. (NOTE that this is as of 06 Dec 2010. By the time you...

 [FTP2.03] I'm trying to upload a large file onto my webspace, and the file manager inside the Control Panel won't let me. Why?

This is due to the nature of the web based FTP used, and your browser/ISP connection timing out...

 [FTP2.05] The images on my website have been corrupted, what went wrong?

This can occur if you are uploading your images using FTP, using the Binary setting rather than...

 [FTP2.07] My extra FTP account doesn't seem to work with PHP scripts.

In theory, this should work without issues as all FTP users on a hosting account have the UID,...

 [FTP2.08] I've uploaded files to File manager but cannot see them, they were recently visible. What's happened?

File manager has a 5mb memory limit which restricts the number of files that can be displayed if...

 [FTP2.09] Am I able to unlock multiple IP addresses for usage with FTP?

Yes, just insert them into a comma delimited list(e.g. 123.456.789.654,132.456.789.357).

 [FTP2.10] I can login to FTP via my client, but I can't see a directory listing of my site files?

If your FTP client appears to log in correctly but no files or directories are listed, it's...

 [FTP2.11] I am unable to connect with FTP.

Your FTP account may be locked, for more information, consult the article on FTP locking. All...

 [FTP3.01] How do I connect via Dreamweaver?

To connect to the your website using Macromedia Dream Weaver UD4 or MX we recommend trying the...

 [FTP3.02] How can I limit an FTP user to a certain directory?

Additional FTP users added through your Control Panel can be restricted to a directory - by...

 [FTP3.03] How do I connect via FTP from Mac OS X?

The Finder in more recent versions of Mac OS X has built-in support for FTP. All you need to do...

 [FTP3.04] How do I publish my site with Adobe GoLive?

When you're ready to publish your site, just connect to the FTP server by clicking the FTP Server...

 [FTP3.05] How do I disable upload FTP upload (only) for a site?

Before you do this, you should make absolutely sure that this is what you want to do. If you...

 [FTP3.05] How do I set permissions on files and scripts?

Doing a CHMOD (changing a file's permissions) is the setting of access privileges for a file....

 [FTP4.01] What is FTP?

FTP (File Transfer Protocol) is the simplest and most secure way to exchange files over the...

 [FTP4.02] Can I upload my files to the server at any time?

Yes. We provide you unlimited FTP access to your account 24 hours a day, 365 days a year,...

 [FTP4.03] How do I setup additional FTP accounts?

Additional FTP accounts are most commonly used to give others access to an account for the...

 [FTP4.04] Can I use the File eXchange Protocol (FXP) for site-to-site transfers?

We do not allow the use of the File eXchange Protocol (FXP) in the interests of security because...

 [FTP4.05] Why am I getting Error 530. Maximum number of users (3) when trying to connect via FTP?

You will see this error when an attempt is made to exceed the limit of 3 concurrent FTP...

 [FTP4.06] How do I unlock additional FTP accounts?

Unlocking the main FTP account does not unlock additional FTP accounts, additional accounts must...

 [FTP4.07] Can I connect to your FTP servers using command line FTP in Windows?

Yes, we have no restrictions regarding the use of the windows command line to connect to our...

 [FTP4.08] Is it possible to assign a DNS address to the FTP lock function?

It's not possible to assign a DNS address to have permanent FTP access as the FTP server can't...

 [FTP4.09] Unable to connect via FTP, the following error is being produced "530 Login failed. Perhaps your FTP access isn't unlocked?"

We have recently implemented an FTP locking system to improve security for all of our customers....