Toggle navigation Home Store Browse All ----- Webhosting Domains Quotation (Webdesign Services) eMail Hosting SEO- Search Engine Optimisation GRAPHIC DESIGN Dedicated/ VPS Webhosting BULKSMS Mobi Applications Website Maintenance Register a New Domain Transfer Domains to Us Announcements Knowledgebase Network Status Affiliates Contact Us Account Login Register ----- Forgot Password? Categories 9 CGI Scripts 34 Databases 28 Dedicated Servers 1 DNS 15 Domains 5 eCommerce 79 eMails 27 FTP 1 General Issues 1 MX Records 1 Nameservers 28 Other 104 Scripting 254 Web Hosting Control Panel 9 Web Resources 8 Web Stats & Logs 11 Web Tools 8 Website Help and Diagnostics 4 Windows Hosting Categories CGI Scripts (9) Databases (34) Dedicated Servers (28) DNS (1) Domains (15) eCommerce (5) eMails (79) FTP (27) General Issues (1) MX Records (1) Nameservers (1) Other (28) Scripting (104) Web Hosting Control Panel (254) Web Resources (9) Web Stats & Logs (8) Web Tools (11) Website Help and Diagnostics (8) Windows Hosting (4) [FTP2.10] I can login to FTP via my client, but I can't see a directory listing of my site files? If your FTP client appears to log in correctly but no files or directories are listed, it's likely that something is affecting the ability of the FTP client to connect to the server. If your FTP client is working in Active mode, then please switch it to Passive - you should be able to do this via your FTP client settings. This will avoid many of the common issues with firewalls. If you continue to experience issues, try switching off your firewall temporarily to attempt to connect. If you're still unable to view files, please contact us. Was this answer helpful? Yes No Print this Article Also Read [FTP2.07] My extra FTP account doesn't seem to work with PHP scripts. In theory, this should work without issues as all FTP users on a hosting account have the UID,... [FTP1.01] New "FTP Lock" Security Measure Over the last year, there has been a substantial increase in the number of sites on the... [FTP2.09] Am I able to unlock multiple IP addresses for usage with FTP? Yes, just insert them into a comma delimited list(e.g. 123.456.789.654,132.456.789.357). [FTP4.07] Can I connect to your FTP servers using command line FTP in Windows? Yes, we have no restrictions regarding the use of the windows command line to connect to our... [FTP4.09] Unable to connect via FTP, the following error is being produced "530 Login failed. Perhaps your FTP access isn't unlocked?" We have recently implemented an FTP locking system to improve security for all of our customers.... Support My Support Tickets Announcements Knowledgebase Downloads Network Status Open Ticket × Close Title Loading...