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 [EML1.01] I've changed the MX record for my domain. Why am I now unable to receive email?

Support DatabasePrint NowI've changed the MX record for my domain. Why am I now unable to receive...

 [EML1.02] My E-mails are getting delayed - what is causing this?

If emails are arriving into your Hosting cPanel mailbox late, then please ensure that it's not...

 [EML1.03] I can't send email, but I can receive it.

There is a possibility that your ISP is blocking port 25. Providers like AOL block this to...

 [EML1.04] I can't receive email right now because it says the mailbox is locked?

Support DatabasePrint NowI can't receive email right now because it says the mailbox is...

 [EML1.05] Why does my email bounce with '550 relay not permitted'?

This usually happens because the nameservers on the affected domain have been changed to make the...

 [EML1.06] Why do I get a '550 Relay Not Permitted' error message when sending mail?

In order to send mail through our mail servers, your email client must be configured to use SMTP...

 [EML1.07] Why can't I connect to your mail server? I use Orange, AOL or BT as my ISP.

Some ISPs block port 25 for the sending of email via SMTP. AOL and Orange are known to be amongst...

 [EML1.08] I use Freeserve/Wanadoo as my ISP and I'm having issues sending email. Why?

At the time of writing (note they may change this) Freeserve/Wanadoo use a transparent SMTP proxy...

 [EML1.09] I am unable to connect to the mail server. Outlook is showing error 0x80042108?

This is a common error code from Outlook which can be caused by the following :• There are...

 [EML1.10] Outlook errors are occurring intermittently in the form of 0x800CCC0E, 0x800CCC6F, 0x80042108 etc.

Errors produced in Outlook and Outlook Express in the form of 0x800***** can be referenced by the...

 [EML1.11] Mail doesn't seem to be forwarding when I use the email forwarding option. What can be causing this?

Some ISP do not allow the automatic forwarding of emails. AOL and Gmail are known service...

 [EML1.12] My ISP is Telia. I cannot to connect to the outgoing mail server?

Some ISP do not allow the automatic forwarding of emails. AOL and Gmail are known service...

 [EML1.13] The amount of Spam I'm getting has suddenly increased (with Junk Mail filters enabled), why is that?

The principal reasons for suddenly getting more spam despite the Junk Mail Filter being active...

 [EML1.14] Why do I get the message 550 IP in XBL SBL PBL RBL or SCBL when sending mail

If you receive any of these messages when trying to send email, it would appear that outgoing...

 [EML1.15] Why have my mail/folders disappeared from webmail?

Occasionally, the thread view in Webmail will make emails apparently disappear - if you disable...

 [EML1.16] I'm getting a 451 Message temporarily deferred message when sending to Yahoo or BT - What does this mean?

Yahoo have extremely strict criteria for accepting email and often defer e-mail if they think...

 [EML1.17] Outlook won't save my Exchange mailbox password

In some cases, Outlook will not save an Exchange mailbox password, even when the 'save password'...

 [EML1.18] Why is my mail client downloading duplicates of existing emails?

This issue will only occur when downloading mail via POP3. It is not something to be seriously...

 [EML1.19] How do I recover deleted mail in Exchange?

To recover mail that has been removed from the 'Deleted Items' folder in your mailbox, follow the...