[EML3.13] How do I set up an Exchange mailbox in Entourage?

With the advent of Exchange 2010, Microsoft dropped WebDAV support, switching to Exchange Web Services (EWS). This means that older versions of Entourage are not compatible with Exchange 2010.

You need to download an EWS capable version of Entourage, available here:



http://www.microsoft.com/mac/itpros/entourage-ews.mspx



1) From the Entourage Menu select 'Account Settings'.
2) Select 'New'.
3) If the Account Setup Assistant pops up, enter your email address, tick the 'My account is on an Exchange server' and then select 'Configure Account Manually' option. Otherwise, select 'Exchange' from the drop-down box and select 'OK'.
4)Enter the following in the 'Account Settings' tab:

Name: Your name
E-mail Address: Your Exchange mailbox address.
Account ID: Your Exchange mailbox address
Domain: (blank)
Password: Your mailbox password

In the 'Advanced' Tab:
Exchange Server: https://exchange.outitgoes.com/EWS/Exchange.asmx
LDAP: (blank)

*Important* if Entourage pops up, asking you whether you want to automatically set up the account and receive settings from the server, make sure that you select 'No' - or it may stop working. It will attempt to set up an LDAP server, which won't work.

Was this answer helpful?

 Print this Article

Also Read

[EML2.19] Why does my email bounce with 550 relay not permitted?

This usually happens because the nameservers on the affected domain have been changed to make the...

[EML3.06] How do I setup email forwarding?

All your email settings can be controlled through your eXtend Control Panel. Simply log into your...

[EML4.33] How can I access my webmail

10 Ways to access your eMails. We understand that sometimes our users face problems in...

[EML4.22] How to sync your Sent, Draft and Deleted items IMAP folders on your iPhone or iPad

This article only applies for mailboxes setup as IMAP mailboxes on your iPhone or iPad. If you...

[EML4.07] Not able to send emails from Outlook but can receive

You might fail to send out emails from your outlook account but be able to receive in...