[EML2.22] I use Freeserve/Wanadoo as my ISP and I'm having issues sending email. Why is that?

At the time of writing (note they may change this) Freeserve/Wanadoo use a transparent SMTP proxy on their network. As such, although you can still use mail.yourdomain.dom as the SMTP relay, you will not need to authenticate your SMTP. Simply un-check that option in your email client. Please note that wherever possible, we recommend you use your ISP'sSMTP server as doing so speeds up the delivery of messages.

Was this answer helpful?

 Print this Article

Also Read

[EML3.05] How do I setup all my email to forward to another email address?

All your email settings can be controlled through your Control Panel. Simply log into your...

[EML4.28] WebMail - Address Book

Use the address book to store your friends, contacts or important addresses. You can reference...

[EML2.17] Why do I get a 550 Relay Not Permitted error message when sending mail?

In order to send mail through the mail servers, the email client program must be configured to...

[EML4.27] How do I handle SPAM/UCE/UBE?

Junk mail filters use special technology to strip out junk mail before you receive it. This...

[EML2.10] I use Freeserve/Wanadoo as my ISP and I am having issues sending email. Why is that?

At the time of writing (note they may change this) Freeserve/Wanadoo use a transparent SMTP proxy...