[FTP3.04] Why am I getting Error 530. Maximum number of users (3) when trying to connect via FTP?

You will see this error when an attempt is made to exceed the limit of 3 concurrent FTP connections to a hosting package.

Some FTP clients are set up by default to make numerous connections at once in an effort to increase transfer speed. In reality, this results in only a marginal increase in speed, and a considerable degradation of server performance.

If you are using an FTP client, there should be an option to set the number of simultaneous connections that can be made to the server – please ensure that this is set to a maximum of three. Additionally, ensure that no other computers are connected to the server, as each connection will count towards the limit.

Was this answer helpful?

 Print this Article

Also Read

[FTP3.05] Is it possible to assign a DNS address to the FTP lock function?

It's not possible to assign a DNS address to have permanent FTP access as the FTP server can't...

[FTP3.02] How do I setup additional FTP accounts?

Additional FTP accounts are most commonly used to give others access to an account for the...

[FTP3.06] Unable to connect via FTP, the following error is being produced "530 Login failed. Perhaps your FTP access isn't unlocked?"

We have recently implemented an FTP locking system to improve security for all of our customers....

[FTP3.01] What is FTP?

FTP (File Transfer Protocol) is the simplest and most secure way to exchange files over the...

[FTP3.07] How do I unlock additional FTP accounts?

Unlocking the main FTP account does not unlock additional FTP accounts, additional accounts must...