Toggle navigation Home Store Browse All ----- Webhosting Domains Quotation (Webdesign Services) eMail Hosting SEO- Search Engine Optimisation GRAPHIC DESIGN Dedicated/ VPS Webhosting BULKSMS Mobi Applications Website Maintenance Register a New Domain Transfer Domains to Us Announcements Knowledgebase Network Status Affiliates Contact Us Account Login Register ----- Forgot Password? Categories 9 CGI Scripts 34 Databases 28 Dedicated Servers 1 DNS 15 Domains 5 eCommerce 79 eMails 27 FTP 1 General Issues 1 MX Records 1 Nameservers 28 Other 104 Scripting 254 Web Hosting Control Panel 9 Web Resources 8 Web Stats & Logs 11 Web Tools 8 Website Help and Diagnostics 4 Windows Hosting Categories CGI Scripts (9) Databases (34) Dedicated Servers (28) DNS (1) Domains (15) eCommerce (5) eMails (79) FTP (27) General Issues (1) MX Records (1) Nameservers (1) Other (28) Scripting (104) Web Hosting Control Panel (254) Web Resources (9) Web Stats & Logs (8) Web Tools (11) Website Help and Diagnostics (8) Windows Hosting (4) [EML2.16] Why can't I connect to your mail server? I use Orange, ZOL, MWEB, AOL or BT as my ISP. Some ISPs block port 25 for the sending of email via SMTP. AOL and Orange are known to be amongst such ISPs, though there are also others. If this happens, setting SMTP to port 587 instead of port 25 will allow you to send email through us. Was this answer helpful? Yes No Print this Article Also Read [EML4.11] Can I use my own SMTP server? Yes, just ask your SMTP server provider for connection details. Some ISPs may only allow you to... [EML4.12] How do the email forwarding and mailboxes options interact? If you have an individual forwarding and a mailbox for the same address they will both work as... [EML3.06] How do I setup email forwarding? All your email settings can be controlled through your eXtend Control Panel. Simply log into your... [EML2.10] I use Freeserve/Wanadoo as my ISP and I am having issues sending email. Why is that? At the time of writing (note they may change this) Freeserve/Wanadoo use a transparent SMTP proxy... [EML4.19] How can I add SPF records to my domain name? There is a generator on the http://www.openspf.org/ website which will create SPF records for... Support My Support Tickets Announcements Knowledgebase Downloads Network Status Open Ticket × Close Title Loading...