Toggle navigation Home Store Browse All ----- Webhosting Domains Quotation (Webdesign Services) eMail Hosting SEO- Search Engine Optimisation GRAPHIC DESIGN Dedicated/ VPS Webhosting BULKSMS Mobi Applications Website Maintenance Register a New Domain Transfer Domains to Us Announcements Knowledgebase Network Status Affiliates Contact Us Account Login Register ----- Forgot Password? Categories 9 CGI Scripts 34 Databases 28 Dedicated Servers 1 DNS 15 Domains 5 eCommerce 79 eMails 27 FTP 1 General Issues 1 MX Records 1 Nameservers 28 Other 104 Scripting 254 Web Hosting Control Panel 9 Web Resources 8 Web Stats & Logs 11 Web Tools 8 Website Help and Diagnostics 4 Windows Hosting Categories CGI Scripts (9) Databases (34) Dedicated Servers (28) DNS (1) Domains (15) eCommerce (5) eMails (79) FTP (27) General Issues (1) MX Records (1) Nameservers (1) Other (28) Scripting (104) Web Hosting Control Panel (254) Web Resources (9) Web Stats & Logs (8) Web Tools (11) Website Help and Diagnostics (8) Windows Hosting (4) [FTP2.07] My extra FTP account doesn't seem to work with PHP scripts. In theory, this should work without issues as all FTP users on a hosting account have the UID, however our servers may not support all CGI or PHP scripts running on extra FTP accounts due to file ownership restrictions on these files. This is done to ensure the security of the servers for the benefit of all customers so best to use the master login which is found in the welcome email or the inside your control panel Was this answer helpful? Yes No Print this Article Also Read [FTP4.04] Can I use the File eXchange Protocol (FXP) for site-to-site transfers? We do not allow the use of the File eXchange Protocol (FXP) in the interests of security because... [FTP4.08] Is it possible to assign a DNS address to the FTP lock function? It's not possible to assign a DNS address to have permanent FTP access as the FTP server can't... [FTP3.03] How do I connect via FTP from Mac OS X? The Finder in more recent versions of Mac OS X has built-in support for FTP. All you need to do... [FTP4.06] How do I unlock additional FTP accounts? Unlocking the main FTP account does not unlock additional FTP accounts, additional accounts must... [FTP4.01] What is FTP? FTP (File Transfer Protocol) is the simplest and most secure way to exchange files over the... Support My Support Tickets Announcements Knowledgebase Downloads Network Status Open Ticket × Close Title Loading...