Toggle navigation Home Store Browse All ----- Webhosting Domains Quotation (Webdesign Services) eMail Hosting SEO- Search Engine Optimisation GRAPHIC DESIGN Dedicated/ VPS Webhosting BULKSMS Mobi Applications Website Maintenance Register a New Domain Transfer Domains to Us Announcements Knowledgebase Network Status Affiliates Contact Us Account Login Register ----- Forgot Password? Categories 9 CGI Scripts 34 Databases 28 Dedicated Servers 1 DNS 15 Domains 5 eCommerce 79 eMails 27 FTP 1 General Issues 1 MX Records 1 Nameservers 28 Other 104 Scripting 254 Web Hosting Control Panel 9 Web Resources 8 Web Stats & Logs 11 Web Tools 8 Website Help and Diagnostics 4 Windows Hosting Categories CGI Scripts (9) Databases (34) Dedicated Servers (28) DNS (1) Domains (15) eCommerce (5) eMails (79) FTP (27) General Issues (1) MX Records (1) Nameservers (1) Other (28) Scripting (104) Web Hosting Control Panel (254) Web Resources (9) Web Stats & Logs (8) Web Tools (11) Website Help and Diagnostics (8) Windows Hosting (4) [EML4.23] "Secure Connection Failed" Error when sending email from iPhone or iPad If you get the below error message when trying to send email from your iPhone or iPad: Secure Connection Failed The certificate for "********************" may not be valid This is because you are trying to via SSL/TLS to our mail servers which is not supported. You can change this in your settings on your iPhone or iPad as follows Go to Mail, Contacts, Calendars and select the account you wish to change. On the next screen, scroll down and select Advanced. In the "Incoming Settings" section, turn "Use SSL" to OFF Was this answer helpful? Yes No Print this Article Also Read [EML3.13] How do I set up an Exchange mailbox in Entourage? With the advent of Exchange 2010, Microsoft dropped WebDAV support, switching to Exchange... [EML2.22] I use Freeserve/Wanadoo as my ISP and I'm having issues sending email. Why is that? At the time of writing (note they may change this) Freeserve/Wanadoo use a transparent SMTP proxy... [EML4.20] How Do I set up a mailbox in Thunderbird? NOTE that emails in Thunderbird will usually be able to send out after about 24hrs when the DNS... [EML1.09] How do I configure email using Outlook Express? To setup Outlook Express to work with your Heart Internet mail account please follow these... [EML4.25] Why are whitelisted email addresses appearing as spam? If you have setup your spam settings to change the subject of emails detected as spam to be:... Support My Support Tickets Announcements Knowledgebase Downloads Network Status Open Ticket × Close Title Loading...