Toggle navigation Home Store Browse All ----- Webhosting Domains Quotation (Webdesign Services) eMail Hosting SEO- Search Engine Optimisation GRAPHIC DESIGN Dedicated/ VPS Webhosting BULKSMS Mobi Applications Website Maintenance Register a New Domain Transfer Domains to Us Announcements Knowledgebase Network Status Affiliates Contact Us Account Login Register ----- Forgot Password? Categories 9 CGI Scripts 34 Databases 28 Dedicated Servers 1 DNS 15 Domains 5 eCommerce 79 eMails 27 FTP 1 General Issues 1 MX Records 1 Nameservers 28 Other 104 Scripting 254 Web Hosting Control Panel 9 Web Resources 8 Web Stats & Logs 11 Web Tools 8 Website Help and Diagnostics 4 Windows Hosting Categories CGI Scripts (9) Databases (34) Dedicated Servers (28) DNS (1) Domains (15) eCommerce (5) eMails (79) FTP (27) General Issues (1) MX Records (1) Nameservers (1) Other (28) Scripting (104) Web Hosting Control Panel (254) Web Resources (9) Web Stats & Logs (8) Web Tools (11) Website Help and Diagnostics (8) Windows Hosting (4) [EML2.15] Unable to login to the webmail with a file permissions error? Are you getting the error: /var/www-atmail/webmail-n/html/english/msg/login_mailautherror.html is not readable, please check file permission! This error is usually caused by an inconsistency with the temporary files created by your web browser. Simply enter your web browser's options menu and follow the instructions to clear the cache/temporary internet files and cookies. With Firefox: Tools -> Clear Private Data... With Internet Explorer: Tools -> Delete Browsing History... Alternatively you can try our other 2 webmail interfaces If none of these resolve the problem, please raise a ticket to our support team so they can investigate this in further detail. Was this answer helpful? Yes No Print this Article Also Read [EML3.11] How do I configure email using Outlook Express? To setup Outlook Express to work with your Heart Internet mail account please follow these... [EML3.12] How do I set up an Exchange mailbox in Outlook 2010? There are two way s to set up an Exchange account, automatically and manually. We recommend... [EML4.33] How can I access my webmail 10 Ways to access your eMails. We understand that sometimes our users face problems in... [EML3.02] Can I set up push email on my mobile device with Heart? As today the 21st of January 2010, this feature is not available on our mail servers, however,... [EML2.09] I am sending an email to an external user with a large file attachment and they can't receive it. Why is that? Several ISP's and hosting companies place restrictions on the size of individual emails that can... Support My Support Tickets Announcements Knowledgebase Downloads Network Status Open Ticket × Close Title Loading...