Toggle navigation Home Store Browse All ----- Webhosting Domains Quotation (Webdesign Services) eMail Hosting SEO- Search Engine Optimisation GRAPHIC DESIGN Dedicated/ VPS Webhosting BULKSMS Mobi Applications Website Maintenance Register a New Domain Transfer Domains to Us Announcements Knowledgebase Network Status Affiliates Contact Us Account Login Register ----- Forgot Password? Categories 9 CGI Scripts 34 Databases 28 Dedicated Servers 1 DNS 15 Domains 5 eCommerce 79 eMails 27 FTP 1 General Issues 1 MX Records 1 Nameservers 28 Other 104 Scripting 254 Web Hosting Control Panel 9 Web Resources 8 Web Stats & Logs 11 Web Tools 8 Website Help and Diagnostics 4 Windows Hosting Categories CGI Scripts (9) Databases (34) Dedicated Servers (28) DNS (1) Domains (15) eCommerce (5) eMails (79) FTP (27) General Issues (1) MX Records (1) Nameservers (1) Other (28) Scripting (104) Web Hosting Control Panel (254) Web Resources (9) Web Stats & Logs (8) Web Tools (11) Website Help and Diagnostics (8) Windows Hosting (4) [EML2.10] I use Freeserve/Wanadoo as my ISP and I am having issues sending email. Why is that? At the time of writing (note they may change this) Freeserve/Wanadoo use a transparent SMTP proxy on their network. As such, although you can still use mail.yourdomain.dom as the SMTP relay, you will not need to authenticate your SMTP. Simply un-check that option in your email client. Please note that wherever possible, we recommend you use your ISP'sSMTP server as doing so speeds up the delivery of messages. Was this answer helpful? Yes No Print this Article Also Read [EML2.01] My mailbox/ email account has been deleted? You can create an unlimited number of email accounts/ mailboxes. Some clients take advantage of... [EML3.07] I'd like to filter out spam email, is there any way to do this? This is possible - log into your Control Panel and select Email Configuration. In the following... [EML1.01] Catch All Email Forwarding Catch All Email Forwarding allows you to forward all email from domain.com to any email address... [EML2.18] Why do I get the message 550 IP in XBL SBL PBL RBL or SCBL when sending mail If you receive any of these messages when trying to send email, it would appear that outgoing... [EML1.09] How do I configure email using Outlook Express? To setup Outlook Express to work with your Heart Internet mail account please follow these... Support My Support Tickets Announcements Knowledgebase Downloads Network Status Open Ticket × Close Title Loading...